Terms of Service

Effective date: 23 July 2026

These terms apply when you create an nrsh account, use the nrsh app, or take part in the nrsh trial program with the nrsh wearable. By creating an account you agree to them. Please read section 5 carefully: nrsh is a wellness product, not a medical device.

1Who we are

nrsh ("nrsh", "we", "us") is operated by Nrsh Health Pty Ltd (ABN 85 692 719 092), a company registered in New South Wales, Australia. You can reach us at info@nrsh.health.

2Who can use nrsh

You must be at least 16 years old to create an nrsh account. If you are under 18, you should have the agreement of a parent or guardian before taking part in the trial program.

nrsh is not suitable for everyone. If you are pregnant, have a diagnosed gastrointestinal condition, or are under medical care for your diet or digestion, speak with your healthcare professional before changing anything you eat based on what nrsh shows you.

3Your account

• Give accurate details when you sign up, and keep them current.
• Keep your password confidential. You are responsible for activity that happens under your account.
• Create one account for yourself only. Do not share an account, and do not use someone else's.
• Tell us at info@nrsh.health if you believe your account has been accessed by someone else.

4The trial program

nrsh is currently offered as a trial program. Taking part is voluntary and you can stop at any time.

• The wearable is loaned to you. It remains the property of Nrsh Health Pty Ltd. Please look after it, use it as described in the instructions we give you, and return it when your trial ends or when we ask for it back.
• The product is still developing. Features may change, be added, or be removed during the trial, and the app may be unavailable at times while we work on it.
• Your feedback helps us build it. If you send us feedback or suggestions, we may use them to improve nrsh without any obligation to you. We will never attribute feedback to you publicly without asking first.
• Do not open, modify, or attempt to reverse engineer the wearable.

5nrsh is not a medical device

What nrsh shows you is informational. It is not medical advice, and it is not a substitute for advice from a qualified healthcare professional.

• Do not use nrsh to diagnose yourself or anyone else.
• Do not start, stop, or change any medication or prescribed treatment based on what nrsh shows you.
• Do not delay seeking medical advice because of something nrsh has shown you.
• If you have symptoms that concern you, contact a healthcare professional. In an emergency, call your local emergency number.

Your personal food signals are built from what you log and what the wearable measures. They are estimates that improve over time, and they can be wrong. Treat them as one input into your own decisions, alongside how you actually feel.

6Using nrsh responsibly

When you use nrsh, please do not:

• Use it for anything unlawful, or in a way that infringes someone else's rights.
• Attempt to gain unauthorised access to our systems, other users' accounts, or data that is not yours.
• Interfere with or disrupt the app, the backend, or the wearable.
• Copy, scrape, or redistribute the food database or any other part of nrsh.
• Reverse engineer, decompile, or disassemble the app, except where the law expressly permits it.
• Resell, rent, or commercially exploit nrsh or anything in it.

7Intellectual property

nrsh, including the app, the wearable design, the food database, the nrsh name and wordmark, and all associated content, belongs to Nrsh Health Pty Ltd or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the nrsh app for your own personal use while your account is active. Nothing in these terms transfers ownership of anything to you.

What you log stays yours. You keep ownership of the meals, symptoms, and notes you enter. You grant us the permission we need to process that content in order to run the service for you, as described in the Privacy Policy.

8Your data

How we collect, use, store, and protect your information is set out in full in our Privacy Policy, which forms part of these terms. In short: your logs are yours, analytics are pseudonymous and can be switched off in Settings, we do not sell your data, and you can request export or deletion at any time.

You can delete your account yourself at nrsh.health/delete-account, or by contacting info@nrsh.health.

9Availability, disclaimers, and liability

We work to keep nrsh accurate and available, but we cannot promise it will always be uninterrupted, error free, or complete. To the extent permitted by law, nrsh is provided "as is" and we exclude implied warranties.

Your rights under the Australian Consumer Law are not excluded. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies those guarantees or any other right you have that cannot be excluded by law.

Where our liability can lawfully be limited, our total liability to you in connection with nrsh is limited to resupplying the service, or the amount you have paid us in the twelve months before the claim, whichever is greater. To the extent permitted by law, we are not liable for indirect or consequential loss, or for decisions you make about your diet or your health based on what nrsh has shown you.

10Ending your use of nrsh

You can stop using nrsh at any time and delete your account as described in section 8. If you are in the trial program, please return the wearable to us.

We may suspend or close an account if it is being used in breach of these terms, if it is being used in a way that puts other users or our systems at risk, or if we have to for legal reasons. Where it is reasonable to do so, we will tell you first and give you a chance to put it right. If we close your account, you can still ask us for a copy of your data.

We may also end the trial program, or nrsh itself. If we do, we will give you reasonable notice and an opportunity to export your data.

11Governing law

These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales. If you live somewhere else, this does not take away the protection of any mandatory consumer law that applies where you live.

12Changes to these terms

We may update these terms as nrsh develops. We will post the updated version here and change the effective date above. If a change is material, we will tell you in the app before it takes effect. If you keep using nrsh after a change takes effect, that means you accept the updated terms.

13Contact

Questions about these terms: info@nrsh.health.