Delete your account

This page explains how to request deletion of your nrsh account and the data associated with it. nrsh is operated by Nrsh Health Pty Ltd.

1How to request deletion

1. Email info@nrsh.health from the email address registered to your nrsh account.
2. Use the subject line "Delete my account" so we can action it quickly.
3. We confirm the request comes from the account holder, then delete the account.
4. You will receive an email confirming the deletion is complete.

You can also remove individual entries (such as a logged meal or symptom) yourself at any time inside the app, without deleting your whole account.

2What is deleted

When you delete your account, we remove the personal data tied to it from our active systems, including:

• Your account details (email address and any name you provided).
• Everything you logged in the app: meals, symptoms, notes, and the personal sensitivity profile nrsh built from them.
• Any wearable readings collected during the trial.

3What is kept, and for how long

Your account data and logs are removed from our active systems within 30 days of a verified request. We may retain limited records where we are legally required to (for example, to meet tax, accounting, or other legal obligations); these are kept only as long as the law requires and are then deleted.

Usage analytics are pseudonymous - tied only to a random identifier, never to your email or name - and are not used to re-identify you. They are retained according to our analytics provider's standard retention and are not linked to your deleted account.

4Contact

Questions about deleting your account or your data: info@nrsh.health. See also our Privacy Policy.